A report from the Association to Advance Collegiate Schools of Business, the primary accrediting body in North America lambasted its members for maintaining a 60-years old curriculum that is out of touch with modern business practices.
CRM: Managing sales data and processes can be simplified using today´s business technologies software solutions. These products automate nearly all of the tasks that salespeople and their support staffs once performed manually. As a category, these products are generally referred to as Customer Relationship Management CRM solutions.
CIO: Part of the Chief Information Officer CIO responsibility is on the Information Technology IT side, but it also was to change an organization in all the business fields.
PM: Project management focuses on the management of specific, discreet projects. A project is “any undertaking with a defined starting point and defined objectives by which completion is identified". The project manager has to have decision-making authority to keep the objectives, schedule, and resources in balance. In reality, this may be difficult to achieve, but a project manager should at least have a written statement defining his authority and which manager they should go to for decisions beyond the scope of this authority.
CI: To obtain reliable answers, you need the ability to create customer intelligence from the mountains of disconnected customer data you collect on a daily basis.
And the ERP, SCM, BI, VOIP, BPM, Workflow and tenths of others that the old MBA executives think as ITs responsabilities.
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